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29 September, 2025

Will you be able to apply for a digital ID card without a fixed address?

Many of our residents already face huge barriers when it comes to accessing services and securing work. A digital ID system has the potential to break these down, or make them even worse.

Last week (26 September), the UK Government announced plans to introduce a mandatory digital ID card system. It says the scheme will “combat illegal working while making it easier for the vast majority of people to use vital government services”.

However, the announcement raises urgent questions for people with no fixed address, including the hundreds across Oxfordshire who are currently experiencing homelessness.

The digital ID system will contain information such as name, date of birth, nationality, immigration status and a photo. Similar to the NHS app, the ID will be stored on phones – although, the Government has said that physical alternatives may be available for people who don’t have smartphones.

Our key concern is that it has not yet been confirmed whether a proof of address will be required as part of the application process. If it is a requirement, clearly people experiencing homelessness will be at an immediate disadvantage.

In response to the announcement, Homeless Oxfordshire CEO, Simon Hewett-Avison, said:

“It’s already harder for people with no fixed address to access services and secure work. The government must ensure that digital ID cards do not further isolate people who are experiencing homelessness.

As part of the roll-out, ministers should consider access for people who don’t have smartphones and an application process that doesn’t rely on a fixed address.”

Any plans for a digital ID card system must be accessible, inclusive and leave no one behind.

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